Free ACT! SupportUsers have a variety of support options to choose from. Free support is available from the ACT! Knowledge Base, as well as the ACT! Community Forum. These resources are very helpful, but require an investment of time and energy. If time is limited, a paid support may be a better option.
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Paid ACT! SupportACT! offers paid support options priced at per person per year. Price varies. The more expensive packages place you in contact with more experienced technicians with shorter wait times. There is always a degree of unpredictability when contacting support. Users can win the jackpot and speak to an experienced technician or receive the bobby prize of a newly employed greenhorn.
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Paid Support with the ACT! GuyDrawing from 15 years of experience, The ACT! Guy offers great support. You can be assured you are speaking to an experienced technician that understands your system. We bundle our support in hourly packages. The time can be used for any service including planning, consulting, database customization, data integration, training, phone support, web support and office visits. See the options below.
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